Stakeholder Alignment
Understand application needs and dependencies through interviews spanning executive leadership through development teams.
All case studies
Cloud Migration
GCP Migration for Telecom Provider
Migrating a critical workforce-management application to Google Cloud with a structured migration plan and cross-team execution.
ClientTELUS International
PlatformGoogle Cloud
WorkloadWorkforce-management application
Case studyCloud & Consulting
↑System performance
↑Operational efficiency
FasterService speed
StrongerService reliability
The engagement at a glance
Arina Technologies spearheaded the migration of TELUS International's critical workforce-management application to Google Cloud. The engagement emphasized stakeholder alignment, a documented migration procedure, appropriate migration tooling, collaboration with dependent teams, and the use of Google Cloud-native services where transformation made sense.
The challenge
What needed to be solved
A business-critical workforce-management application had to move without compromising service quality. The migration required coordination across stakeholders and operational teams while balancing lift-and-shift needs with opportunities to modernize.
Migration Strategy
Choose the right balance between lift-and-shift and application transformation.
Operational Coordination
Coordinate backup, ServiceNow, Commvault, and other teams involved in the migration path.
Migration journey
From discovery to execution
Stakeholder Analysis
Conducted comprehensive interviews from CEO-level stakeholders to developers to understand the application landscape.
Strategy Development
Crafted a migration strategy based on the analysis and the needs of the application.
Execution Plan
Developed a detailed Migration Operation Procedure covering the execution path.
Tools & patterns
Migration tools and strategies
Migration Tools
Tools referenced in the engagement.
- Velostrata
- Migrate for Compute Engine
Migration Strategies
Patterns used depending on workload needs.
- Lift and shift
- Application transformation
Google Cloud Native
Cloud-native technologies included in the transformation.
- Kubernetes
- Cloud Functions
- Pub/Sub services
Execution
Collaboration across the migration
Team Collaboration
Worked closely with backup, ServiceNow, and Commvault teams.
Seamless Integration
Addressed the different migration facets as part of one coordinated execution plan.
Process Documentation
Created detailed procedures for each migration step.
Post-migration
Service quality and reliability improved after migration
The source case study reports dramatic improvements in service quality and reliability following the migration.
↑System Performance
↑Operational Efficiency
⚡Service Speed
ReliableService Reliability
What comes next
Future plans and continuous improvement
Migrate additional Verint components to Google Cloud
Expand cloud-based services integration
Support ongoing innovation and growth
Start a conversation
Discuss your migrationPlanning a cloud migration?
Create a migration strategy that connects business priorities, application dependencies, migration tooling, and operational readiness.